Privacy Policy

Talentro Limited – Workforce Services

Effective Date: 1 December 2025

Talentro Limited ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website, contact us, or use our workforce supply and labour provision services only.

This policy applies only to workforce and labour supply activities and not to vehicle sales.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Talentro Limited

Registered in England and Wales

Website: www.talentro.co.uk

Email: info@talentro.co.uk

We are the data controller responsible for your personal data.

2. What Data We Collect

We may collect and process the following information:

  • Full name
  • Phone number
  • Email address
  • Home address
  • Date of birth
  • Right to work documentation
  • National Insurance number (where required)
  • Bank details for payment
  • Work history and experience
  • Availability and job preferences
  • Messages sent via contact forms, WhatsApp, email or phone
  • IP address and website usage data

3. How We Collect Your Data

Your data is collected through:

  • Website enquiry forms
  • Worker applications
  • Phone calls, emails, WhatsApp and text messages
  • In-person registration
  • Referrals
  • Cookies and website analytics

4. How We Use Your Data

We use your personal data to:

  • Process applications for work
  • Verify identity and right to work
  • Match workers with suitable assignments
  • Arrange shifts and placements
  • Process payroll and invoices
  • Communicate with workers and clients
  • Comply with legal and HMRC obligations
  • Improve our services and website
  • Prevent fraud and misuse

We do not sell your personal data.

5. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Performance of a contract
  • Legal obligation
  • Legitimate business interests
  • Your consent (where required)

6. How We Store Your Data

Your data is stored securely using:

  • Encrypted devices
  • Secure cloud systems
  • Password-protected databases

We retain your data only for as long as required to meet legal, tax, and business obligations.

7. Who We Share Your Data With

We may share your data with:

  • Payroll providers
  • Accountants
  • HMRC and government authorities
  • End clients for assignment purposes
  • Legal and compliance advisors

All third parties are required to respect your data and comply with UK GDPR.

8. International Transfers

If your data is transferred outside the UK, appropriate safeguards will be in place in accordance with UK GDPR.

9. Marketing

We may contact you regarding work opportunities if:

  • You have applied for work
  • You are currently registered with us
  • You have given consent

You may opt out at any time by contacting info@talentro.co.uk.

10. Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Restrict processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact: info@talentro.co.uk

11. Cookies

Our website uses cookies to:

  • Improve website performance
  • Analyse traffic
  • Enable basic site functions

You can control cookies via your browser settings.

12. CCTV (If Applicable)

If CCTV is used at our premises:

  • It is used for security purposes only
  • Footage is retained for a limited time
  • Access is restricted and monitored

13. Data Security

We use appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access
  • Loss
  • Disclosure
  • Misuse

14. Complaints

If you believe your data has been mishandled, you may contact:

Information Commissioner's Office (ICO)

Website: ico.org.uk

15. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on www.talentro.co.uk.